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Our standard business hours are: Monday to Friday 9am-5.30pm. We do respond to emails and emergency calls or texts after hours and weekend whenever we can. As our team is often in coaching sessions, we encourage emails and txts that we will respond asap.
Go to “Our Products” on the website and order your coaching session first. Please do not book appointment before you have ordered your coaching, as this confuses our booking system. Once you have ordered, you will receive an email (check your spam and junk email folders) directing you to the appointment calendars. – Essential Coaching: there are 2 calendars, please check both – Intensive Coaching: there is 1 calendar If for some reason you do not receive he redirect email, please head to the front page of the pinstripe website where you will see the “BOOK NOW” button.
We are usually booked 1-2 weeks in advance. It is a good idea to book a coaching session early rather than waiting until just prior to your assessment. You can always move a booking however sometimes it is difficult to fit you in last minute. If you are offered an assessment/interview last minute always get in touch as we try to hold at least 2 emergency coaching appointments each week.
We coach around the world every day via SKYPE or FaceTime. All of our coaching is face to face and one on one. We not longer offer ‘in person’ coaching as 90% of our clients are interstate or overseas so delivering coaching on-line works best. It is exactly the same as ‘in person’ and saves our clients time and money in having to travel to see us.
All of our appointments are in Sydney, NSW, Australia time zone. HOWEVER… our appointment system will show you the appointment time in the time zone where you are located when you make the booking.
I am afraid you are unable to record your coaching session. Our intellectual property relates directly to our coaches techniques and the information and guidance they share with you. It is also illegal to record someone without their direct consent in many states in Australia and overseas.
All of our ‘downloadable’ products have a 7-day link expiry. That means that the ‘links’ to the product expire 7 days after the date of your order. So you must download them within 7-days. Once you have downloaded the products, you have them, they will not disappear.
All of our products are delivered by email straight away. Please take extra care when you place your order to ensure your email address is typed correctly. Because your orders sometimes contain links or attachments make sure you check your SPAM OR JUNK email folders as some servers redirect emails. If you do not receive your order within 4 hours please get in touch with us.
The email you receive confirming your order and payment is your tax receipt.
The Pilot Feedback notes are specific to each airline. They include feedback from pilots who have completed the assessment days and sometimes inside information from our sources. The content differs for each airline, but usually covers: panel interview questions, group exercises, scenario questions, technical questions, psychometric testing information, SIM test information and profiles, helpful hints from candidates and flight planning exercises (not all areas are covered for every airline).
At a minimum your preparation for an airline pilot assessment should include:
Our full or ultimate preparation for an airline pilot assessment includes:
Our system is set up so that you can select each component individually, as you require them.
Yes we do. We cover the key elements of how to manage group exercises during Essential Coaching. During Intensive Coaching we delve more into the techniques to use that ensure you make an impression and participate effectively.
General Aviation roles prefer a 1-page resume. Airlines prefer a well-developed document anywhere from 2-4 pages is acceptable.
We offer limited time discounts at various times during the year, these are announced via our newsletter.
We do not keep exact records of our success rate as some candidates forget to let us know their success or failure. However on average our success rate is approximately 9 out of 10.
The ADF used the Behavioural Interview technique. Most airlines use the ‘Behavioural Interview Technique’ otherwise known as the SAR or STAR method. There are some variations to this depending upon the airline and we discus this during coaching.
Pinstripe commenced business in 2000. We now coach in 20+ countries and for over 35 airlines worldwide.
Yes we do. We always offer a FREE 30 minute debrief, to help put a Plan B in place and discuss the events of the assessment.
Get the latest jobs listings, news and advice on aviation recruitment worldwide, straight to your inbox.
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